Septic Pumping in Austell, GA

Septic Blue sent Jason M and David to my home to pump out our tank. On the first visit there were utility line issues he alerted us to and we were able to resolve those for his second visit. He explained the issues found with our old tank and helped us make the best decision regarding the service. He and David listened to our concerns and completed the work efficiently. They were both personable and pleasant to work with.

Andy arrived to service my septic system. He was very professional and knowledgeable. Andy took the time to explain the functions of my system. I'm a first time home owner. I felt very informed and prepared for my next service 3 years in advance. My services as well as my interaction with the company all together has been a wonderful experience. Septic Blue was able to service my tank less than 24hrs after contact. I would definitely recommend Septic Blue for speedy, professional, LOW cost service.

My name is Stephen, I had a septic tank issue where my pipes slow drained. I contacted Septic Blue and the dispatcher Pat was very helpful with my situation. She advised me on the pricing and after I ran a snake through the pipes, I contacted the company and Stephanie took the call and sent a wonderful technician named Jimmy Johnson. I am appreciative I was scheduled for this afternoon. Jimmy was very knowledgeable and easy to talk with. He educated me on how the septic tank works and recommendations on maintaining the tank. He was very professional in every way and quickly resolved my issue. I highly recommend this company to any of my friends and would use them myself again. Thank you Septic Blue for a tremendous job

Septic Blue emptied my 1500 gallon septic tank. They sent a young man , Josh, out to do the work. Josh let me know when he was an hour from arriving, I was given a four hour window 0800-1100. This was just a maintenance call to prevent any disasters. Josh arrived and after introducing himself and a brief conversation he got straight to work. Josh correctly located my service points and dug them out using equipment he brought with him. Josh explained to me what he was doing and what he thought I should do to further maintain my septic system. He told me that they offered an enzyme for the septic system or suggested that I could purchase a good enzyme to add to the septic at regular intervals on my own. After emptying both tanks Josh put everything back very neatly. I will say that the initial quote over the phone is much lower than what it cost me after Josh was done. I have had my tanks drained four times since I have lived in my current home. I did expect the price to be higher than quoted as I already knew the price quoted would be for basic draining of the tank and nothing else. I replaced the filter and the larger tank costs more. If your are planning on having this done I would recommend that you use a Septic Blue or another reputable company to do the work. I have had mine tanks drained every five years. We are a family of six and have three and a half bathrooms. My total cost was $750 but I already expected it to be higher than quoted as I knew from previous service calls that it would be more for my home. It is very worth having this down on a regular schedule to avoid the terrible situation that will occur if you don't do this.

I obtained the services of Septic Blue related to the pumping of my Septic System. My technician was Joshua Murphy, who, my perspective, certainly represented the best of Septic Blue. He was super professional and kept me informed every step of the pumping process. He was greatly knowledgeable of Septic Systems, resulting in a feeling of being in a classroom. This guy is an exemplar of quality customer service-lost by many businesses today.

After the plumber disappointed me, and told me it was septic issues, Robert was professional, informative, and polite. All you need when going through issues of this magnitude. Cleaned up too. After a loooong shower, 1st night good sleep in a week. Awesome job!!! Thank you Robert from Septic Blue. Blessings!!!

  I purchased an older home in October and contacted Septic Blue to inspect the current system. Upon the system failing, Septic Blue did an excellent job and adapted to situations as we received soil tests, permits, etc.,. Having no previous experience with Septic installation, Andy and his team did an amazing job explaining their work to me. I would recommend Septic Blue not only for their quality workmanship, and warranty but also the great people they employ.

Mike was great. I recently purchased our house this was out first time having the septic system serviced. Mike quickly found everything needing to be addressed and explained the service concisely. He was able to quickly provide a cost and make the work happen same day (I originally was only scheduled for a pumping). He was fast, did what he said he was going to and left the yard looking better than he found it. Highly recommend Mike and Septic Blue.

I had a good experience with Septic Blue! They sent out technician Chris Yorde who was a total professional. His wealth of knowledge helped me make some important decisions. Very happy customer here!

Andrew arrived on time and in a clean truck. His professional manner was overshadowed only by his extensive knowledge and courteous behavior. After a thorough evaluation and discussion on pricing, he got to work swiftly with great consideration of my homes landscaping and surroundings. His work is above comparison, and was completed in a timely manner with a steady, professional pace. No detail was overlooked. Septic Blue was referred to me by my neighbors, and I am extremely happy to have used Septic Blue and Andrew.  I will most certainly call them again when I have septic issues because I'm confident my needs will be met on time and on budget, again.